1. Are you licensed, and can I see your licence number?
A legitimate roofer will give this without hesitation. You can verify a South Australian building licence yourself rather than just taking their word for it.
Choosing a roofer
10 Questions to Ask a Roofer Before You Sign
Most roofing disputes trace back to something that was never confirmed upfront — not necessarily bad workmanship. These ten questions cover the things worth nailing down before you commit to anyone.
2. What insurance do you carry — public liability and building indemnity?
Public liability covers damage or injury during the job; building indemnity protects you if the roofer can't finish or defects show up later. Ask for both, not just one.
3. Can I get the quote in writing, itemised?
A written, itemised quote is the single best protection against scope creep and surprise costs later. Be wary of anyone reluctant to put numbers on paper.
4. What's included, and what isn't?
Waste removal, scaffolding, and cleanup are sometimes extra rather than included — ask directly so the final bill doesn't surprise you.
5. What warranty do you offer, and what does it actually cover?
Ask for the warranty length and what specifically voids it. A vague verbal 'yeah it's covered' isn't the same as a written warranty with real terms.
6. How long has your business been operating?
Not a dealbreaker on its own, but worth knowing — a longer track record generally means more accountability if something goes wrong down the line.
7. Can you show me examples of similar recent work?
Recent, relevant examples — ideally local — are a fair thing to ask for and a reasonable roofer won't mind sharing them.
8. Who will actually be doing the work?
Some jobs get subcontracted out. There's nothing wrong with that as long as you know who's actually on your roof and that they're covered by the same insurance and licensing.
9. What happens if it rains or the job runs over?
A roofer who's done this before has a straightforward answer — weather delays are normal, and how they handle them tells you a lot about how they run a job.
10. What's your payment structure?
Be cautious of anyone asking for full payment upfront in cash. A reasonable deposit followed by payment on completion is standard practice.
Or skip the vetting entirely
Every roofer we connect you with has already answered these questions satisfactorily — checked for licensing, insurance, and track record before they're ever matched with a homeowner. That's the whole reason a matching service like this exists. See exactly how we vet our roofers.
Tell us your suburb and what's going on with your roof
We'll match you with a vetted local roofer for an obligation-free quote.
Prefer to talk it through first? Call 0433 915 802